Privacy Policy

1. Information We Collect

  • Log Data: When you visit our website, our servers may automatically log standard data provided by your web browser. This may include your computer’s IP address, browser type and version, pages visited, visit times, time spent on each page, and other details.  
  • Device Data: We may also collect data about your device, such as device type, operating system, unique device identifiers, device settings, and geolocation data. The specific data collected depends on your device and software settings. Please check the policies of your device manufacturer or software provider for more information.
  • Personal Information: We may ask for personal information, such as your:
    • Name
    • Email address
    • Phone number
    • Home or mailing address
    • Work address
    • Payment information

2. Legal Basis for Processing

We will process your personal information lawfully, fairly, and transparently. We collect and process your information only where we have a legal basis to do so. This may include:

  • Contractual Necessity: Processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.  
  • Legitimate Interest: Processing is necessary for our legitimate interests, such as research and development, marketing, promoting our services, and protecting our legal rights.
  • Consent: You have given explicit consent to the processing of your personal information for a specific purpose.
  • Legal Obligation: Processing is necessary to comply with a legal obligation.

You have the right to withdraw your consent at any time.

3. Collection and Use of Information

We may collect, hold, use, and disclose information for the following purposes:

  • Personalising your website experience
  • Enabling access to our website, apps, and social media platforms
  • Contacting and communicating with you
  • Internal record-keeping and administrative purposes
  • Analytics, market research, and business development  
  • Running competitions and offering additional benefits
  • Advertising and marketing
  • Complying with legal obligations and resolving disputes
  • Considering employment applications

4. Disclosure of Personal Information to Third Parties

We may disclose personal information to:

  • Third-party service providers  
  • Our employees, contractors, and related entities
  • Sponsors or promoters of competitions
  • Credit reporting agencies, courts, tribunals, and regulatory authorities
  • Law enforcement agencies
  • Third-party agents or subcontractors
  • Third parties for data collection and processing

5. International Transfers of Personal Information

Your personal information may be stored and processed in the UK or other countries where we or our partners have facilities. By providing your personal information, you consent to such transfers.

We will ensure that any international transfers are protected by appropriate safeguards, such as standard data protection clauses or binding corporate rules.

6. Your Rights and Controlling Your Personal Information

  • Choice and Consent: You have the right to choose whether to provide personal information. If you are under 16, you must have parental or guardian consent.
  • Restriction: You can restrict the collection or use of your personal information.
  • Access and Data Portability: You can request details of your personal information, a copy of it, its erasure, or its transfer to another party.
  • Correction: You can request the correction of inaccurate or out-of-date information.
  • Notification of Data Breaches: We will comply with data breach notification laws.
  • Complaints: You can complain to us or a relevant data protection authority.
  • Unsubscribe: You can unsubscribe from our email database or opt-out of communications.

7. Cookies

We use cookies to collect information about your website activity. For more information, please refer to our Cookie Policy.

8. Business Transfers

In the event of a business transfer or bankruptcy, your personal information may be transferred to the acquiring party.

9. Limits of Our Policy

We are not responsible for the privacy practices of external websites linked to ours.

10. Changes to This Policy

We may update this policy to reflect current practices. Your continued use of our website signifies your acceptance of any changes.

We will notify you of significant changes and ask for your re-consent if necessary.